Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Trend Setters SA. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

We reserve the right to refuse service to anyone at any time for any reason.

2. Products

We strive to display our products as accurately as possible. However:

  • Product colours may vary depending on your screen.
  • Measurements may vary slightly due to manufacturing tolerances.
  • Product packaging may differ from images shown.

We reserve the right to discontinue or modify products without notice.

3. Pricing

All prices are displayed in South African Rand (ZAR).

Prices may change without prior notice.

Although we aim to ensure all pricing is accurate, we reserve the right to correct pricing errors before processing an order.

4. Orders

After placing an order, you will receive an order confirmation email.

This does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order due to:

  • Pricing errors
  • Suspected fraud
  • Product availability
  • Payment issues
  • Incorrect customer information

If payment has already been processed, you will receive a full refund.

5. Payments

We accept secure payments through Shopify’s supported payment providers.

All payment information is processed securely through encrypted payment gateways. Trend Setters SA does not store your payment details.

6. Shipping

Estimated delivery times are provided as a guide only and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Customs processing (where applicable)

Trend Setters SA is not responsible for delays outside our control.

7. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Please refer to our dedicated policy page for complete details.

8. Warranty

If you receive a damaged, defective or incorrect item, please contact us within 48 hours of delivery.

Where applicable, we will repair, replace or refund the product after reviewing the claim.

This warranty does not cover:

  • Accidental damage
  • Normal wear and tear
  • Misuse
  • Improper installation
  • Unauthorized modifications

9. Intellectual Property

All content on this website, including:

  • Images
  • Logos
  • Product descriptions
  • Graphics
  • Branding
  • Website design

is the property of Trend Setters SA and may not be copied, reproduced or distributed without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Trend Setters SA shall not be liable for any indirect, incidental or consequential damages arising from:

  • Use of our products
  • Delayed deliveries
  • Website interruptions
  • Third-party services

Our total liability shall never exceed the amount paid for the product purchased.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We respect your privacy and do not sell your personal information.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately once published on this website.

13. Governing Law

These Terms of Service shall be governed by the laws of the Republic of South Africa.

Any disputes shall be resolved in accordance with South African law.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Trend Setters SA

Email: team.trendsetterssa@gmail.com

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (SAST)